Please do not hesitate to contact us if you have any questions or concerns. We reserve the right to deny a refund if the products and/or equipment are not returned in new and resalable condition, or if the return is not received within the specified time frame. Our team will provide you with a return merchandise authorization number, which should be written on the return packaging. To initiate a return, please contact our Customer Service Department at or call us at. Special order items are not returnable or refundable. If the product is returned after the 15-day window, the return authorization will be canceled, and no refund will be issued. Please ensure that all returned purchases are insured for an amount no less than the value of the products and/or equipment. Once the return is approved, you have 15 days to return the product. Please note that you are solely responsible for all return costs, including shipping fees and insurance charges. The products and/or equipment must be in new and resalable condition, including all parts and the original packaging. To receive a full refund, you must email us at within thirty (30) days of receiving your purchase. If you are not satisfied with your in-stock purchase, we offer a full refund, minus shipping costs. We want you to be completely satisfied with your purchase. Operating voltage: 12/24 volts AC/DC – Auto-adjusting.Each of the iLM keypads has its electronics conformal coated during the manufacturing process to provide increased application flexibility. The convenience of the built-in doorbell feature with the iLM’s sleek design makes it an easy choice for entrance installations. The iLM keypad mounts directly to mullion door frames or most flat surfaces with no backbox required. The elegantly designed 212iLM-BZ, 212iLM-AL, and the 232iLM-AL backlit keypad are suitable for indoor and outdoor installations. Linear Indoor and Outdoor Mullion-mount Weather Resistant Keypad
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